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info@maiama.com

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: August 24, 2025Version 2.1
1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Order history and preferences

Automatically Collected Information

We automatically collect certain information about your device and how you interact with our services:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent on site)
  • Cookies and similar tracking technologies
  • IP address and location information
2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send order confirmations, shipping updates, and account notifications
  • Personalize your shopping experience and provide recommendations
  • Improve our website functionality and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct or update inaccurate information
  • Delete your account and personal information
  • Opt-out of marketing communications
  • Request data portability
  • Object to certain processing activities
6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more details, see ourCookie Policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@maiama.com

Address: Dhanmondi, Dhaka, Bangladesh

Phone: +8801868-454457